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Real Feedback from our clients

Customer Reviews

At The House Inspector, we take great pride in delivering top-quality snagging services that ensure new homes meet the highest standards. Our clients’ satisfaction is at the heart of everything we do, and their feedback speaks for itself. Explore our reviews to see how we’ve helped homeowners across the UK achieve peace of mind with thorough, professional inspections. Whether it’s attention to detail or exceptional customer service, our reviews reflect our commitment to excellence.

Pruthvi Patel
May 19, 2025

Comprehensive and Professional service

Pete was absolutely amazing. Very professional and comprehensive service. Would definitely recommend.

Kayleigh
May 17, 2025

Fantastic Service!

Pete was amazing! He was very friendly throughout the inspection and paid attention to every last detail. When we had issues sending the report to our developer he managed to change the file type so we could easily email it to them. When I enquired about organising the inspection the response was very quick and promptly booked in. The communication post inspection to make sure the handover to the developer went well, was so supportive!

ARJUN KANNAN
May 13, 2025

Professional snagging services

We used House Inspector Ltd for a snagging survey on our new-build house. The surveyor arrived on time, was professional, and clearly knew what to look for. The final report was detailed, with annotated photos and a clear priority system. It helped us get many issues resolved. Pete does a wonderful job and we took his snagging service twice so far

Chris
May 12, 2025

Superb

From initial conversation/booking to the inspection itself, cannot recommend The House Inspector highly enough. Pete was extremely thorough and knowledgeable. All the findings were presented in an excellent and clear format. We were very impressed. Many thanks Pete.

Reliable and organised.

Peter is really reliable and did an amazing job. It was indicated by friends who also loved. He also accomodated his time to be able to collect the keys on OOO hours. 100% recommended.

LizzieD
April 30, 2025

Reassuring to get everything checked

Pete was thorough in his inspection and provided an emailed list with photo & description of each item raised. He found lots of things we had not spotted.

Becca
April 25, 2025

10/10

Pete did a very thorough inspection of our new build and found a few issues that we never would have caught ourselves. Absolutely worth it.

Sam
April 19, 2025

Excellent snagging service - Big thanks to Pete at The House Inspector!

I highly recommend Pete (from The House Inspector) for a thorough and professional snagging inspection. He was incredibly helpful from the start, flexible with scheduling and his inspection was meticulous, covering both exterior and interior with detailed photos and a clear report. Pete was also very responsive when I had trouble downloading the report. What impressed me most was his willingness to offer further advice even after the snagging, demonstrating his commitment to excellent service. Thanks to Pete's expertise, I feel much more confident moving forward. For anyone reading this, this was a great experience and fantastic service. I highly recommend The House Inspector - you will never be disappointed.

Karen F.
April 14, 2025

Spots things that the layperson will miss

Very detailed and really helpful to have snagging items listed with photo for clarity. Gives you confidence to talk to the builder.

Lorren Harvey
April 4, 2025

We are really pleased with our report

We are really pleased with our report. Pete was so thorough and careful during the inspection and the final report is brilliantly written with helpful photos throughout.

R J
April 2, 2025

Pete produced an incredibly thorough…

Pete produced an incredibly thorough report, he was on time, friendly and answered all our questions. Very impressive service, we would highly recommend.

Ian Thompson
March 31, 2025

Fantastic value for money

Fantastic value for money. The report from the detailed review of our new house has provided an excellent basis for the developer to resolve the issues identified .

Gaynor J
February 12, 2025

New home inspection

I’m not one to leave reviews but on this occasion I felt like it is truly deserved. Not only is Pete a really nice person but I found him to be very professional and extremely thorough with my house inspection and although I don’t like having strangers in my home, due to social anxiety and I wasn’t looking forward to someone being in my house for a few hours, I found it an absolute breeze thanks to him. So thank you Pete for doing a fantastic job and I can’t recommend you enough. 5 stars for sure ⭐️⭐️⭐️⭐️⭐️

Marco
February 10, 2025

Very professional

Very professional, flexible and efficient. Great job, Highly recomended.

Ajith Govathoti
February 9, 2025

Amazing service from Mr Pete

Amazing service from Mr Pete, great value for money, and a wonderful job done.

Tom Parry
January 31, 2025

Don’t look any further!

Pete was a pleasure to deal with. Friendly, professional, calm, and with astonishing eye for detail. The snag report on our 5-bed new build property contains 111 items. I think we’d have been lucky to have spotted 5 of them without Pete’s expertise. Our home builder (who had given us just 72 hours post completion to report snags) sprung into action, arriving at the property later the same week with a printed copy of Pete’s findings, validating the vast majority of them, and started remediation work the same day. Even though you may think your new build is perfect, dealing with Pete taught us that a) it probably isn’t, b) you have no clue what you’re missing, c) even if it is perfect, won’t it feel good to have that professional validation and peace of mind that brings? Pete’s service is worth every penny in our opinion.

Anu Bag
December 27, 2024

Pete helped us with a thorough…

Pete helped us with a thorough inspection of our new build house. He did a really great job finding the minutest snag which we might not have found through our untrained eyes. Also, appreciate Pete's expert suggestions time to time. Highly recommended!

Chelsea
December 23, 2024

Pete is professional and thorough with…

Pete is professional and thorough with his work, he arrived on time and sent us the report on that day itself. Would highly recommend Pete if you need a snagging survey , advise.

Lei Zhao
December 22, 2024

Review of house inspection

Here’s a polished version: Peter arrived at 8:00 AM and completed the entire inspection by around 2:00 PM, working diligently for six hours without a break. He was kind and professional throughout the process. The report he provided is incredibly detailed and helpful.

Hilary Williams
December 12, 2024

Efficient Snagging service to give you peace of mind

The whole experience of the snagging check was wonderfully efficient. Pete was great in communicating to help understand the process, the report and the findings. My neighbour recommended this service and am so glad she did. It has given us peace of mind about the property and awareness of the few issues that require fixing.

Vanessa
November 16, 2024

Brilliant service

Pete is very experienced and spot out those snags that would go unnoticed without architectural expertise. The report is very clear and detailed.

Andrew Woodhams
October 28, 2024

Exceptional

Pete was prompt, professional and thorough. Snags we would have never of noticed were discovered and highlighted. Report was received the same day as the site visit. Exceptional service and would certainly use Pete’s services again in the future if required. No hesitation to recommend to others requiring snagging inspections.

Jenny
October 20, 2024

Pete The House inspector

Pete from The House Inspector is firstly a really nice guy but not only that from the very start of enquiry extremely professional. He keeps you informed every step of the way and explains his report in layman's terms and stops you worrying by highlighting the most important areas. His report is clearly written with photos and has made it an easy process to pass onto the developers. I would recommend him and his service to anyone and he is worth every penny.

Stephen
October 20, 2024

Knowledgeable & perfectly pedantic.

Knowledgeable & perfectly pedantic. Very quick response in the form of the report & advice as to how to proceed

Natacha
October 15, 2024

Fantastic, personable service

Pete was very prompt in all aspects of the job: booking, appointment and report. Professional and friendly, we were really impressed with the care he puts in the job. I will definitely be recommending him to anyone looking to get a snagging survey done.

Nick Longford
October 15, 2024

Amazing communication and service

Amazing communication throughout and a thorough, professional and knowledgeable service - has given us complete peace of mind!

Georgina
October 14, 2024

Great experience for our home survey

Great experience for our home survey. He is very diligent and thorough with the survey, going the extra step to ensure he provided details and that we understood each item. Extremely courteous throughout the whole process. Have recommended to my neighbours and would do again!

Rachel Hill
October 4, 2024

Pete was brilliant

Pete was brilliant, really informative, helpful and responsive when enquiring about snagging. He arrived promptly on the day and was very thorough. He was friendly, polite, and respectful of our new home. His report was comprehensive and the overview he provided for clarity was so helpful and reassuring. We are very pleased we booked The House Inspector and would definitely recommend him!

Katie
September 15, 2024

Excellent professional inspection

Pete is very professional and helpful. His communication was excellent throughout and I received a concise and easy to read report the same night. I would not hesitate to use Pete again in the future or recommend him to others.

Elaine
September 10, 2024

Professional

Pete is very professional & helpful. His snapping report is very easy to understanding and I can get it same day. I recommend them because they are very efficiency.

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