Customer Reviews

Pete was brilliant, really informative, helpful and responsive when enquiring about snagging. He arrived promptly on the day and was very thorough. He was friendly, polite, and respectful of our new home. His report was comprehensive and the overview he provided for clarity was so helpful and reassuring. We are very pleased we booked The House Inspector and would definitely recommend him!

Pete is very professional and helpful. His communication was excellent throughout and I received a concise and easy to read report the same night. I would not hesitate to use Pete again in the future or recommend him to others.

Pete is very professional & helpful. His snapping report is very easy to understanding and I can get it same day. I recommend them because they are very efficiency.

The knowledge and expertise demonstrated both pre and post survey was excellent.

Peter Reynolds’s snagging report was brilliant and invaluable, due to his 40+ years of experience including previously being a builder himself, he found issues which we would never have noticed but would have been serious if they hadn’t been flagged to the developers and rectified. The developers accepted all of the issues he identified and so far have spent 3 weeks addressing them. The report included a photograph and an arrow pointing to each item so it was easy for us and the developers to understand. Extremely professional, excellent communicator providing invaluable advice and we received the report on the day of the inspection, highly recommend.

Pete carried out my new build post completion snagging inspection and did a great job. From requesting an appointment to the actual day of inspection, Pete maintained great communication and was understanding when my purchase was initially delayed. On the day of inspection, he was on time and is a wonderfully personable chap! He was respectful of my property and his vast experience shines through as he worked diligently and thoroughly to compile my snagging list. I can definitely recommend The House Inspector!

Pete was really professional and knowledgeable. He answered any questions I had during the snagging process and produced a fantastic report which made our new build processes so much more straightforward.

I strongly recommend Pete for a snagging survey. He is a true artist and has an egle eye for the details. The report was thorough and very easy to read and understand. The quote was very fair, and the gift we received from Pete underlined his professionalism and care for his customers. Much appreciated 👏

Pete has been superb with his inspection. He is very professional, thorough, and informative, guiding us through possible solutions. The report is insightful, easy to read, and gives strong evidence to resolve those issues with the developer. For us, it was having peace of mind that everything was in order and that it would not be missed if anything required rectification. We would highly recommend his services to any new-build home buyer. For a small fee in the grand scheme of your house purchase, you will be in the best-informed position to take steps if required.

I'm extremely pleased with the service provided by the house inspector Mr.Pete. His thorough approach to the inspection is exceptional. I highly recommend him to others. Thank you.

Pete from the House Inspector was great. His communication prior to the appointment was clear and concise. He fully explained the his process and timings prior to the appointment. The inspection was executed in a timely fashion and I received the report write up quickly. The report was again clear and concise and Pete also followed this up with further support fully explaining out any questions I had. I would not hesitate to use Pete again in future or to recommend him to anyone else.

Very thankful I decided to use The House Inspector, Pete did a great job, he's very thorough and professioal .Explains any urgent issues to you straight away and received the full report a few hours later. It's a small amount to pay for a peace of mind. Highly recommend.

Peter is a professional start to finish. Communication 5 star. His report looked scary but he broke it down into categories. It is such a useful working tool. I would strongly recommend that any ‘new build Newbie’ use him. Totally pleasant to have around. Thoughtful and intelligent.

I have only good things to say! Pete has shown expert knowledge and professionalism. Also he is friendly and showed flexibility with us around times, structure and the report. Will gladly recommended Pete to all.

As first time house buyers, Pete was very reassuring and reliable. His report was very thorough and easy to read. The report was provided the same evening! Thank you Pete for being accommodating. Would definitely recommend!

I was very impressed with the attention to detail and friendly customer service from Pete. He found many snags in my new build that I had not spotted and his knowledge of current building standards/regulations is in depth. He is also more than happy to discuss his findings with you as well as provide a detailed report. I would definitely recommend him and would use again.

Pete was really thorough and quickly sent us the report. He was considerate of us having just moved in. Wouldn’t hesitate to recommend him to friends and family.

We contacted Pete ahead of completing on our new build property, as neither my wife nor I had any real experience with what to look for when it came to snagging. Pete gave us great advice from the get go and was then incredibly kind and flexible when we experienced unforeseen delays and difficulties with the move. On the day, Pete was right on time and went over every inch of the property inside and out. He was polite, unobtrusive and had the survey done before lunchtime. There were all sorts of little bits and pieces that we would never have seen or even thought to look for; Pete's expertise and experience has undoubtedly saved us from missing issues that we would have regretted not sorting in the future. We had the full report before the end of the day, presented in both summary and fully itemised form, which means you can just forward it on to your developer and ditch the hassle of filling out a deliberately short paper form! For what Pete charges, you'd be absolutely crazy not to get him in to look at your new build, it's a drop in the ocean amongst the vast expense of moving house and it will save you so much grief in the process!

After my first interaction with Pete, I know he was going to be good. After seeing his work on Instagram we booked Pete to attend our new build 3 Bedroom house. Pete spent a good hour outside the property and then several inside, a full comprehensive list, with pictures, arrows, description was produced outlining over 100 snags to be completed. Item we would never have picked up on ourselves! This included things like missing kitchen plinths and fault lights, loose stairs, carpet snags and everything inbetween! We handed our snag over to the developer, I was apprehensive about this, needless to say over the following days and weeks, each snag highlighted by Pete has been being dealt with one by one. Quite honestly the best £350 I have ever spent. I would highly recommend Pete if you are looking for a inspection of your new home. Pete was good with my dog who followed him around!

I am glad I had the Snagging Inspection as a peace of mind. It was more than peace of mind, very useful. . Detailed report with photo evidence. . Also the Inspector’s thoughts/comments regarding to the report & quality of building. . Inspected places I would not be able to check or noticed. . It helped me to fill in “14 days conformation visit record” form.

Everything was smooth, from start to end. Peter is knowledgeable, accurate and polite, and has an eye for details that we never noticed. It will save us a lot of money as we already raised our complaints to the developer. Wonderful person to work with.

Fantastic experience from start to finish. Communication and advice excellent, very thorough inspection and the report received the same day too. Would highly recommend to anyone with a new build property. Peter was brilliant in every way possible!

We did our research on snagging providers and were immediately impressed by Pete’s approach. He is friendly, knowledgeable and most importantly has a positive attitude. Pete came to our new build house at a very early hour so he could get a head start before our furniture was due to arrive from storage. He was shadowed by our site manager, a new rule apparently, and they seemed to get on well. In fact at least one snag was dealt with immediately as a result so that was great! Our report was received quickly, with photos and a clear explanation of each issue. We added a few of our own and this is now with our on site team. We have contacted Pete for a couple of follow up queries and his reply is always helpful and prompt. Would definitely recommend Pete’s services and wish him well as he works towards RICS accreditation.

Highly recommend, we have just bought our first home and booked Pete for our house inspection and we were so glad we did. He was very thorough and picked up on things we never would have. The report was sent on to our builder and they have already started fixing the snags. Thanks Pete!

The inspector arrived at the appointment time punctual. He carried out the inspection thoroughly and carefully and spent 4 hours in total for our 3 bed rooms house. We receive the written report with photos and short description within 24 hours after inspection.

Its rare to find someone who is so dedicated to their work these days. We are hard to please and often left disappointed but not with Pete. A knowledgeable, punctual and genuine person. Pete took the time to explain everything and took his time going over ever aspect of the house, we felt very comfortable with Pete and had absolute trust in him as he had true old school values and service. He will be sure to find important issues you never knew existed. I must mention this service also extends to the after care as he has been on hand every step of the way and even helped us with snags after the initial inspection. It will be the best investment you will ever make on your new home.

We couldn't have asked for a more thorough inspection of our home, Pete discovered many issues that could have caused issues down the line and listed them all in a detailed report that we then sent to our developers. Pete's a great bloke who took time to advise me on some other queries I had with the house.

Pete is very thorough and goes through the whole house, internally and externally. He finds things that we would never have found ourselves. Would definitely recommend if you buy a new build

Pete was awesome. I got a very quick appointment. Price was reasonable. He was very proactive. He gave me clear instructions and all went perfectly as he said beforehand. He did more what we have asked for. He was always available to sort out all our queries. His snagging list was very elaborate. Builder has agreed to the list. I would definitely recommend him. Thank you Pete :)

Pete is clearly a master of his trade and is extremely knowledgeable and skilled, with a keen eye for detail. I contacted him to complete our snagging process and he booked me in swiftly and he then made contact prior to the inspection date to ensure I was all set for him to complete the work. His inspection was very thorough and he picked up on things that the untrained eye simply would not. This will have undoubtedly saved me hundreds, if not thousands and many hours of work further down the line in rectifying issues on my new build. He is punctual, efficient and organised and on top of that, is really approachable and an all round nice guy. I had the report the same day and nothing was too much trouble. He provided good and helpful advice and I would highly recommend Pete to anyone needing a snagging inspection completed on their home. Thanks Pete, much appreciated.

Thank you Pete did a detail snagging survey on my new home. The report is very detail, easy to understand and follow up. Highly recommend !

The epitome of Professional. On time. Very Helpful. Courteous. So pleasant. I wish all my customer service interactions were this high calibre.

We decided to do inspection on our house after 18 months living in it. Pete was very accommodating with his slots and communication was excellent. Pete looked thoroughly through the interior and exterior and found snag which we wouldn’t be able to notice. The report was delivered within 24h and was very descriptive with photos. Would highly recommend !

Pete from The House Inspector was extremely professional while inspecting my property. Pete picked up loads of issues we have not noticed. The report is very clear and easy to follow. Would highly recommend! Thanks.

We recently used Pete to come and snag our new build property, fantastic communication right from the beginning. His report is so thorough and extremely comprehensive which I have already handed into the site manager. I would highly recommend Pete and wouldn’t hesitate to use him again if I ever decide move house again!! Thank you for the bottle of wine as a moving in gift.

From start to finish, Pete was outstanding. His communication in the lead up was spot on. Messaged the evening before and arrived when he said he would. Was extremely knowledgeable yet able to explain in layman's terms. Thorough and diligent he spotted exactly the things that we would have missed. Absolutely money well spent and a fabulous level of service. I recommend you book him right now, you won't regret it.

Excellent service and reporting back from Pete. Would highly recommend 👍🏻

I would highly recommend Pete for your new build snagging inspections. When completing ours he very thorough and answered any queries I had, which was really reassuring as a first time buyer. We received our report in less than 24 hours and it was very clear & detailed making it so easy to pass on to our builder. Thank you Pete!!

We had never heard of being able to check a new build for snags by a professional but so glad we found the house inspector as this has given us a huge peace of mind especially being first time buyers. Pete was brilliant with our house check and very professional through out. We would highly recommend using the house inspector!

We had a really good experience with Pete. He had great communication and was extremely knowledgeable. He produced a report very quickly. We would have no problem at all in recommending Pete.

This was our first new build property and having spoken to friends and family we had thought we could manage the ‘general’ snagging ourselves, however it was clear when we moved in that the level of finish was not to our expected standard. As the list grew we decided to engage a professional snagger. We had a few recommendations from neighbours but I had already seen Pete’s website and aside from his experience, knowledge and existing reviews, I liked the fact that Pete also gave praise to companies which had done a good job. I called Pete to discuss our requirements and he answered any questions. I like the fact that my communication with Pete has been direct, he has always been prompt to respond and his assessment was fair. Pete was very thorough and still took the time to ensure any homeowner extras were captured in the report. Pete has been a great support and his report will be invaluable for us and our developer to work through. I would definitely recommend Pete if you are considering a professional snagger.

A very friendly and experienced inspector that works quickly and efficiently. Pete looked around our property carefully and put together a well presented document for us to send to our developer. I can’t recommend him enough.

Really nice guy very professional and through found 209 snags in new build that wouldn't have been spotted definitely recommend to anyone buying a new build

Did a very good job finding all major and minor issues. He was very professional.

We received a speedy response from Pete to make an appointment for our snagging. He arrived on time and we were extremely impressed with his attention to detail. He produced a comprehensive report for us the same day. I'm sure he has saved us hundreds/thousands in the long run and without doubt improved the quality of our new home. Lovely guy and no hesitation in recommending his services.

After a few months of moving in, we decided to have a snagging inspection on our New build. We had no significant issues with the house but wanted to do this for peace of mind. The inspection raised a considerable number of issues that, whilst minor, would develop into not insignificant costs for us down the road. Pete did a very comprehensive job and was courteous and detailed in the descriptions throughout, which are now accepted and logged with the developer. I highly recommend the house inspector. For me, It has saved me money down the road and It has been a valuable investment for peace of mind in what is probably the biggest single purchase I will make in my lifetime, My House.

Pete was quick to reply and so helpful when my completion date changed and we had to change the date of the snag visit… twice! He was very professional and courteous, returning the report the same day. The site manager was happy with the format and level of detail given. Photos and detailed arrows have provided a quick and easy way to resolve the snags. Great.

Peter did a thorough job looking into every cranny of our house. It took a whole day! We were presented with a big and clear list of things for our developers to fix. I can whole heartedly recommend The House Inspector.

We hired Pete to carry out a snagging survey on our new build property and would heartily recommend him for the incredibly prompt and professional service he offered and the pride he takes in his work. We really appreciated Pete's accurate and wide-ranging knowledge and his attention to detail which came through clearly in the resulting report. The tone of his writing was positive with constructive suggestions made where appropriate. The quality of the accompanying photographs, complete with arrow indicators, really help to clarify exactly what each comment refers to. I feel we have a much better insight now into the strengths and weaknesses of the property. We were really reassured by Pete's assessment of the general build quality inside and out, and we hope that the fine detail of his comments regarding wall/door/hardware/ bathroom finishing will really steer us towards getting the property to a finished standard to be proud of. Thank you so much Pete! You have taken a lot of the stress out of purchasing a new build property and we now feel we have the right information at our fingertips to proceed confidently with our purchase.

Pete did an excellent job of completing a snagging inspection on our new 3 bed property. He was professional, courteous and thorough in compiling his report, which was received mere hours after he completed the inspection. We would highly recommend The Housing Inspector!