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Real Feedback from our clients

Customer Reviews

At The House Inspector, we take great pride in delivering top-quality snagging services that ensure new homes meet the highest standards. Our clients’ satisfaction is at the heart of everything we do, and their feedback speaks for itself. Explore our reviews to see how we’ve helped homeowners across the UK achieve peace of mind with thorough, professional inspections. Whether it’s attention to detail or exceptional customer service, our reviews reflect our commitment to excellence.

Georgina Henry
November 16, 2025

Excellent Service from a true professional

I recently hired Pete to inspect my new-build property, and I couldn’t be more impressed with the service he provided. Pete was exceptionally thorough, highly knowledgeable, and incredibly professional. He examined every aspect of the property with great care and attention to detail, and the report he produced was both extremely comprehensive and delivered promptly. Beyond his technical expertise, Pete was also very polite, respectful, and clearly takes great pride in doing the job properly. His professionalism and meticulous approach gave me complete confidence in his findings. As a thoughtful gesture, Pete even left a bottle of wine for me, which was greatly appreciated. I will absolutely be recommending him to friends and family in the future—an excellent service from a true professional.

Tracey El-Sayed
November 11, 2025

Fantastic experience from start to finish

The House Inspector came highly recommended for our snagging needs and we must say it was a fantastic experience from start to finish. Pete's professionalism, friendliness, and approachability truly set him apart. From the moment he arrived at our new home, his keen eye for detail was evident and his extensive valuable knowledge was second to none. He quickly identified areas needing attention, and the prompt action taken by the development site management team on the day added instant value to our property before he had even started the full investigation. The report is fantastic, areas of concern with recommendations all detailed with photos, this just takes the additional stress away from an already stressful time and gives you the confidence everything been thorough looked at in your new home . We couldn't be more pleased with the service and highly recommend for anyone in need of a thorough and reliable snagging service. Thank you.

Anthony
November 2, 2025

Outstanding Service from Pete – Highly Recommended!

Pete was fantastic from start to finish. Before the inspection, he gave me a really clear breakdown of the details and timeline of his process - it made everything easy to follow and gave me confidence from the get-go. The day before the job, he even got in touch to confirm the address and check that the inspection was still going ahead, which was a nice, professional touch. Communication was super easy throughout. Pete was friendly, down-to-earth, and quick to reply, which made things simple and stress-free. Our arrangements needed some flexibility as the new build is far from where I currently live but he was really flexible and provided solutions to how we can make it work which made things much easier for me. On the day, his attention to detail was spot on — he noticed things I’d never have picked up myself. He walked me through his key findings there and then, explaining everything clearly, and just a few hours after he’d finished, I had the full report in my inbox so I was able to update the developer on the same day. It was clear, well laid out, and included his professional take on everything. If you want someone who’s thorough, reliable, and genuinely easy to work with, Pete’s your guy.

Client
October 31, 2025

You are in good solid hands with Pete

Pete is highly experienced, meticulous, and professional. From the very first contact, he has been very responsive to my enquiries/ questions. Quick to schedule and available to snag within a short time. Provided his thoughts on the property condition immediately upon completion of snagging and produced a detailed report in ~24 hours. Absolutely confident using him again or referring to others.

Kevin
October 24, 2025

If you need a house inspection, call Pete

If you know anyone needing a house inspection Pete is your man 👍 I have worked as an External Quality Auditor over the years and I would never have picked up the range of issues Pete found at our new property. The subsequent report was extensive and provided far more meaningful detail, and cost less, than the Level 2 Survey we had performed at our last purchase. We got a nice bottle of wine from him as well as a house warming gift 🍷

Ella Jaye Taylor
August 9, 2025

Worth every penny! 5 stars.

Professional service, fantastic communication. Report provided same day in thorough detail with overview page. Pete has great knowledge and is able to highlight all issues from minor to problematic, things I never would have noticed as a first time buyer. Definitely recommend!

Arron Kendall
July 8, 2025

New build snagging report

Detailed and thorough snagging report on our new build house (which took 6 hours). Report was provided with detailed notes/photos the same day as the visit.

Ian Tse
July 1, 2025

I highly recommend Pete

I highly recommend Pete to anyone seeking a reliable and professional building inspector. From the initial inquiry to the delivery of the final report, he demonstrated a consistently high level of professionalism. He responded to questions promptly, explained technical details clearly, and approached the inspection with thoroughness and precision. His attention to detail and rigorous work ethic were evident throughout the process. The entire experience—from email communication to the completion of the inspection—was seamless. Pete was also approachable and willing to discuss professional insights in a clear and engaging manner. I have no hesitation in recommending his services.

KF
June 28, 2025

Professional and Detailed Snagging Survey

I had Pete conduct a snagging survey for a new 4-bedroom property, and I was very impressed with the service. He spent over 6 hours on-site, carefully going through every detail. The report was clear and comprehensive, not only identifying defects but also raising valid points about the quality and execution of certain installations – such as the positioning of facilities. It was reassuring to have someone so knowledgeable and confident in highlighting things that might otherwise be overlooked. The summary to the developer was also handled professionally and clearly. All in all, a very solid experience – I’d happily recommend.

Mr Richard Clarke
June 19, 2025

Everyone needs a Pete in their lives… I…

Everyone needs a Pete in their lives… I was always unsure about buying a new built but Pete was a massive help when he come to do our inspection and we are greatful for everything he come across and more! Thanks again Pete!

Pruthvi Patel
May 19, 2025

Comprehensive and Professional service

Pete was absolutely amazing. Very professional and comprehensive service. Would definitely recommend.

Kayleigh
May 17, 2025

Fantastic Service!

Pete was amazing! He was very friendly throughout the inspection and paid attention to every last detail. When we had issues sending the report to our developer he managed to change the file type so we could easily email it to them. When I enquired about organising the inspection the response was very quick and promptly booked in. The communication post inspection to make sure the handover to the developer went well, was so supportive!

ARJUN KANNAN
May 13, 2025

Professional snagging services

We used House Inspector Ltd for a snagging survey on our new-build house. The surveyor arrived on time, was professional, and clearly knew what to look for. The final report was detailed, with annotated photos and a clear priority system. It helped us get many issues resolved. Pete does a wonderful job and we took his snagging service twice so far

Chris
May 12, 2025

Superb

From initial conversation/booking to the inspection itself, cannot recommend The House Inspector highly enough. Pete was extremely thorough and knowledgeable. All the findings were presented in an excellent and clear format. We were very impressed. Many thanks Pete.

Reliable and organised.

Peter is really reliable and did an amazing job. It was indicated by friends who also loved. He also accomodated his time to be able to collect the keys on OOO hours. 100% recommended.

LizzieD
April 30, 2025

Reassuring to get everything checked

Pete was thorough in his inspection and provided an emailed list with photo & description of each item raised. He found lots of things we had not spotted.

Becca
April 25, 2025

10/10

Pete did a very thorough inspection of our new build and found a few issues that we never would have caught ourselves. Absolutely worth it.

Sam
April 19, 2025

Excellent snagging service - Big thanks to Pete at The House Inspector!

I highly recommend Pete (from The House Inspector) for a thorough and professional snagging inspection. He was incredibly helpful from the start, flexible with scheduling and his inspection was meticulous, covering both exterior and interior with detailed photos and a clear report. Pete was also very responsive when I had trouble downloading the report. What impressed me most was his willingness to offer further advice even after the snagging, demonstrating his commitment to excellent service. Thanks to Pete's expertise, I feel much more confident moving forward. For anyone reading this, this was a great experience and fantastic service. I highly recommend The House Inspector - you will never be disappointed.

Karen F.
April 14, 2025

Spots things that the layperson will miss

Very detailed and really helpful to have snagging items listed with photo for clarity. Gives you confidence to talk to the builder.

Lorren Harvey
April 4, 2025

We are really pleased with our report

We are really pleased with our report. Pete was so thorough and careful during the inspection and the final report is brilliantly written with helpful photos throughout.

R J
April 2, 2025

Pete produced an incredibly thorough…

Pete produced an incredibly thorough report, he was on time, friendly and answered all our questions. Very impressive service, we would highly recommend.

Ian Thompson
March 31, 2025

Fantastic value for money

Fantastic value for money. The report from the detailed review of our new house has provided an excellent basis for the developer to resolve the issues identified .

Gaynor J
February 12, 2025

New home inspection

I’m not one to leave reviews but on this occasion I felt like it is truly deserved. Not only is Pete a really nice person but I found him to be very professional and extremely thorough with my house inspection and although I don’t like having strangers in my home, due to social anxiety and I wasn’t looking forward to someone being in my house for a few hours, I found it an absolute breeze thanks to him. So thank you Pete for doing a fantastic job and I can’t recommend you enough. 5 stars for sure ⭐️⭐️⭐️⭐️⭐️

Marco
February 10, 2025

Very professional

Very professional, flexible and efficient. Great job, Highly recomended.

Ajith Govathoti
February 9, 2025

Amazing service from Mr Pete

Amazing service from Mr Pete, great value for money, and a wonderful job done.

Tom Parry
January 31, 2025

Don’t look any further!

Pete was a pleasure to deal with. Friendly, professional, calm, and with astonishing eye for detail. The snag report on our 5-bed new build property contains 111 items. I think we’d have been lucky to have spotted 5 of them without Pete’s expertise. Our home builder (who had given us just 72 hours post completion to report snags) sprung into action, arriving at the property later the same week with a printed copy of Pete’s findings, validating the vast majority of them, and started remediation work the same day. Even though you may think your new build is perfect, dealing with Pete taught us that a) it probably isn’t, b) you have no clue what you’re missing, c) even if it is perfect, won’t it feel good to have that professional validation and peace of mind that brings? Pete’s service is worth every penny in our opinion.

Anu Bag
December 27, 2024

Pete helped us with a thorough…

Pete helped us with a thorough inspection of our new build house. He did a really great job finding the minutest snag which we might not have found through our untrained eyes. Also, appreciate Pete's expert suggestions time to time. Highly recommended!

Chelsea
December 23, 2024

Pete is professional and thorough with…

Pete is professional and thorough with his work, he arrived on time and sent us the report on that day itself. Would highly recommend Pete if you need a snagging survey , advise.

Lei Zhao
December 22, 2024

Review of house inspection

Here’s a polished version: Peter arrived at 8:00 AM and completed the entire inspection by around 2:00 PM, working diligently for six hours without a break. He was kind and professional throughout the process. The report he provided is incredibly detailed and helpful.

Hilary Williams
December 12, 2024

Efficient Snagging service to give you peace of mind

The whole experience of the snagging check was wonderfully efficient. Pete was great in communicating to help understand the process, the report and the findings. My neighbour recommended this service and am so glad she did. It has given us peace of mind about the property and awareness of the few issues that require fixing.

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